XVII Annual International Retail Industry Summit Russia & EAUE

7 - 8 September 2017

Conference Agenda - Day 1

08:00
09:30
10:00
11:15
12:00
12:40
13:15
14:00
15:30
Registration
Summit Opening. Keynote address by special guest speaker: GLOBAL TRENDS OF RETAIL INDUSTRY

Moderator:

  • Kirill Tereschenko, Adviser to the First Deputy Chairman of the Executive Board of Sberbank Russia (industries Retail and FMCG).

Confirmed speakers:

  • Jens Torchalla, Partner, Retail & Consumer Products, Oliver Wyman (UK)
  • Andrei Zhukov, Sales Director, Retail & Wholesale, SAP
Andrey Zhukov, Sales Director, Retail & Wholesale, SAP
Jens Torchalla, Partner, Retail & Consumer Products, Oliver Wyman
Kirill Tereschenko, Adviser to the First Deputy Chairman of the Executive Board, Sberbank Russia (industries Retail and FMCG)
Enrique Fernandez, CEO, M.video Management
Plenary session: SUSTAINABLE COMPETITIVENESS & UNIQUE CUSTOMER EXPERIENCE

This key session is devoted to competitiveness strategies and delivering the best customer experience. In today’s challenging world there is only one stable factor – market for 101% belongs to the customer.

How to create positive and unique customer experience for each buyer? What resources and new approaches does it require in marketing, logistics, category management and HR management? CEO of the most successful companies are discussing strategic and practical solutions.

The panel discussion will be opened by the special guest of the summit who will present an overview of exclusive research results conducted by Russian Public Opinion Research Centre:

Confirmed special guest speaker:

  • Konstantin Abramov, CEO, Russian Public Opinion Research Center

Moderator:

  • Alexey Filatov, Managing Partner, BBCG

Confirmed panel speakers:

  • Alexander Samonov, CEO, Accent; Founder, Retail Companies Association
  • Maxim Grishakov, General Manager, Yandex Market
  • Senior Executive, Leroy Merlin Russia
  • Alexander Tynkovan, President, CEO, «М.video»
Konstantin Abramov, CEO, Russian Public Opinion Research Center
Alexander Samonov, CEO, Accent & Founder, Retail Companies Association
Alexey Fedorov, Managing Partner, 220 volt & President, AITC
Enrique Fernandez, CEO, M.video Management
Evgeniy Schepelin, ,
Morning tea & networking
Focus session with special guest Vladimir Sorokin, CEO, Perekrestok: MY EXPERIENCE IN MODERNIZATION OF STORE and RETAIL CHAIN
Vladimir Sorokin, CEO, Perekrestok
Kirill Tereschenko, Adviser to the First Deputy Chairman of the Executive Board, Sberbank Russia (industries Retail and FMCG)
Session with special guest:

 

AMAZON: NEW FUTURE, TODAY!

What is Amazon today? And what is the company's future development strategy? What does the recent Amazon’s 14 million dollar purchase of Whole Foods (US largest supermarket retail chain) tell us? And most importantly, is Amazon an existential threat or a new opportunity for business development and for retail leaders? Practical strategies for doing business with Amazon.

Confirmed speaker:                     

  • Sam Cohen, CEO, Amazon Consulting Experts
Sam Cohen, CEO, Amazon Consulting Experts
Alexey Filatov, CEO, Retail Academy
Lunch & networking
CUSTOMER  LOYALTY. STRATEGIES AND BEST PRACTICE

The session is devoted to the two key areas of loyalty formation: (a) new generation technologies and (b) a new understanding of the role of employees creating it at the front line with the buyer. From the discussion on strategic approaches - to practical cases:

Part I. Big data and predicative models. How do they work in practice in Russia and among the world leaders? How to know the customer and anticipate his demand? Practical cases of personalized programs and offers.

Part II. How should your organization and your brand look like, so that employees sincerely seek and, most importantly, know how to maintain customer loyalty? Practical cases study.

Session will be opened with the special research results of WANTA Group.

Moderator:

  • Egor Vaganov, Marketing Director, Moscow Jewelry Factory
Maria Scherbal, CEO, WANTA Group
Egor Vaganov, Marketing Director, Moscow Jewelry Factory
Alexander Filippov, CEO, Pharmaceutical chain “Rigla”
Daria Lisichenko, CEO, Gorod-Sad
Viktor Krylov, Regional Director, Exponea
Maxim Andreev, Deputy Director for IT Unit; Director for Business Solutions, KROK
Ludmila Moskal, Business Solution Manager, Comarch SA
Afternoon tea & networking

Focus Session: Food Retail

Focus Session: Non-Food Retail

16:00
REGIONAL RETAIL IN RUSSIA: RULES FOR CONSOLIDATION
Sergei Leonov, CEO, Alliance
Alexey Filatov, CEO, Retail Academy
Vladislav Levchugov, Chairman, Lama
Alexander Sikachina, Chairman, Gulliver
Alexey Iovlev, Former CEO, Metrica

An intellectual debate, the struggle of two opposing views on the future of retail in the regions of Russia. The latest practice of development of the Alliance, the results of the 2016 purchasing campaign on the one hand. And the skeptics of integration - on the other. Dialogue, built on a deep immersion in the details of business and scenarios of future market development.

Moderators:

  • Sergei Leonov, "Alliance"
  • Alexey Filatov, Retail Academy

Confirmed speakers:

  • Vladislav Levchugov, Chairman, Lama
  • Alexander Sikachina, Chairman, Gulliver
PLATFORMS AND CROSS-BOARD E-COM: WHAT IS THE FUTURE FOR A RETAIL BRAND IN RUSSIA?
Artem Sokolov, CEO, Russian Association of Internet Trade Companies
Eric Finnas, Business Unit Manager, General and E-commerce, Avito
Denis Kochergin, Managing Partner, Yarmarka Masterov
Solomon Kunin, CEO, Goods

The two main trends that already have a big impact on retail business are the development of platforms, marketplaces and social media, as well as the strengthening of the role of the self-employed population in trade. Social networks become the driver of C2C sales and growth of micro-business. And the platform model dominates cross-border online retail. How will the consumer market develop further? What role do we see in it with the modern retail chain, online and offline brand?

Moderator:

  •  Artem Sokolov, CEO, Russian Association of Internet Trade Companies

Focus Session: Food Retail

Focus Session: Non-Food Retail

17:00
POINTS OF SALES GROWTH: HOW TO DELIVER THE NEW CUSTOMER NEEDS?
Sergey Chernishev, CEO, Nizhegorodskiy Hleb
Philippe Nyssen, Managing Partner, Grand Laitier
Andrei Suschenko, Owner, Smolenskiy Hlebokombinat
Andrey Tregubov, Baker,
Sophie Fry, Representative, Orequip

Ready-made fresh food and fresh bread, fuel shops, express formats and even gluten-free products are all examples of growing trends in food retail. What unites these niches? How to professionally meet the new needs of customers, creating a unique advantage to your brand? Practical cases study.

Confirmed speakers:

  • Sergey Chernishov, CEO, Nizhegorodskiy Hleb
  • Sophie Fry, representative, Orequip
  • Philippe Nyssen, partner, Grand Laitier
  • Andrei Suschenko, owner, Smolenskiy Hlebokombinat
MOBILE RETAIL: HOW TO DO BUSINESS WHERE THE CUSTOMER IS?
Fedor Virin, Founder, Data Insight
Vitaly Bedarev, General Manager, Uber Noscow
Oleg Naumov, директор по интернет маркетингу, KUPIVIP GROUP
Dmitry Krasavin, Account and CRM Director, Evroset

The highest growth rate and efficiency are the two main distinguishing features of mobile retail today. How does a traditional network start this business? How to use the opportunities of mobile technologies to attract and retain customers? How to make the most personalized offers? Cases in marketing and integration of mobile retail into offline retail.

18:30
19:00
Pre-dinner drinks & networking
 
GALA DINNER OF THE RETAIL ACADEMY (by invitations only)

Annual meeting of the CEO of retail chains - members of the academy and special guests. Informal conversation about the role of business in society and networking.

For more detail, please, contact Irina Chinnova:
tel. + 7 495 7852206, e-mail: iren@b2bcg.ru